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Salesforce + MCAE (Pardot) Support Plans

Salesforce + Marketing Cloud Account Engagement (Pardot)

Ongoing Support and Maintenance

We understand that implementing and managing Marketing Cloud Account Engagement (Pardot) and Salesforce is not always simple. Your team is left frustrated, precious time is lost, and marketing initiatives are pushed back. That’s why we offer ongoing support and maintenance packages for Salesforce and Pardot that are designed to help you thrive. With a dedicated Pardot Strategist at your side, you’ll receive customized support tailored to your specific needs, ensuring your systems are running smoothly and helping you achieve your goals. And, with fast response times, you can rest assured that you won’t be left waiting for help. Say goodbye to frustration and uncertainty and start achieving your goals today with a Cloudtegic support plan.

Basic

$4,400 / month
  • 20 Hours of Support Time
  • Dedicated Pardot Strategist
  • Dedicated Salesforce Admin
  • Quarterly Pardot Health Check
  • Quarterly Salesforce Health Check
  • Access to Cloudtegic Academy (Coming Spring 2023)
  • 48 Hour SLA

Plus

$6,300 / month
  • 30 Hours of Support Time
  • Dedicated Pardot Strategist
  • Dedicated Salesforce Admin
  • Quarterly Pardot Health Check
  • Quarterly Salesforce Health Check
  • Access to Cloudtegic Academy (Coming Spring 2023)
  • 48 Hour SLA

Premier

$10,000 / month
  • 50 Hours of Support Time
  • Dedicated Pardot Strategist
  • Dedicated Salesforce Admin
  • Quarterly Pardot Health Check
  • Quarterly Salesforce Health Check
  • Access to Cloudtegic Academy (Coming Spring 2023)
  • 24 Hour SLA

Flexibility to meet your needs

We designed our support plans to provide the maximum amount of value so you can start realizing a return on your Salesforce + Pardot investment. Your allocated support hours can be used for all things Pardot. Here are just some of the options available. If you have something else in mind, reach out, we’ll be happy to discuss your unique needs.

administration and Support

Configuration, customization, and maintenance, and management of Salesforce and Pardot. Troubleshooting and support when you need it most.

Marketing Attribution Management

Ensure revenue is tied to the proper with proper campaign attribution

Training and Working Sessions

One on one training and working sessions and access to on-demand training videos

Design and development

Custom and semi-custom design of Pardot Forms, Layout Templates, Landing Pages, Email Templates

Email Marketing Management

Configuration of email marketing and Send Marketing Emails within Pardot

reports and Dashboards

Custom reports and dashboards on your most important metrics

Salesforce + Pardot support on demand

With a Cloudtegic support plan, you’ll spend less time troubleshooting your technology and more time on the things that matter most. Contact us to empower your team to be more productive than you’ve ever imagined.